Spanish answering service that never misses a caller
Live, fluent English and Spanish agents answering your calls 24/7 — so every customer hears a friendly voice in the language they prefer.
Why bilingual
Your Spanish-speaking customers deserve the same great experience
More than 40 million people in the US speak Spanish at home. When they call and can't be helped in their language, most simply hang up and call a competitor. Our bilingual answering service makes sure that never happens — every caller is greeted, helped and followed up with in English or Spanish.
- Fluent English & Spanish live agents
- 24/7/365 coverage — nights, weekends, holidays
- Appointment booking & message taking in both languages
- Call routing and transfers to your team
- Custom greetings and scripts in both languages
- Quality monitoring on every call
Pricing
Bilingual agents from $11 per hour
$11–$20 per agent hour
Simple hourly pricing based on the work and coverage you need. No hidden fees, no long-term contracts.
About $1,760–$3,200 per month
A dedicated bilingual agent working roughly 160 hours a month, all-in — a fraction of an in-house hire.
Live in about 2 weeks
We learn your scripts, tools and call-handling rules, train your agents, and start answering.
Want an exact number? See our pricing or request a custom quote.
Who uses it
Built for businesses that serve Spanish-speaking customers
Home services & locksmiths
Emergency dispatch and booking in the caller's language — we already do this daily for clients like Sure Lock & Key TX and All Week Locksmith.
Healthcare & clinics
Patient scheduling, reminders and inquiries handled with care in English or Spanish.
Legal & professional services
Bilingual intake and message taking so no potential client is lost at the first call.
Retail & eCommerce
Order help, returns and product questions for Spanish-speaking shoppers.
Real estate & insurance
Fast lead response and policy support in both languages.
Any business with Spanish-speaking callers
If your customers speak Spanish, we make sure they are greeted and helped properly — 24/7.
FAQ
Spanish answering service questions
What is a bilingual answering service?
A bilingual answering service answers your business calls in two languages — in our case, English and Spanish. Callers choose their language, and a live, trained agent greets them, answers questions, takes messages, books appointments or routes the call, exactly as your own staff would.
How much does a Spanish answering service cost?
Our bilingual agents cost $11 to $20 per agent hour depending on the work and coverage you need. At about 160 hours a month, that is roughly $1,760 to $3,200 per dedicated agent, all-in — far less than hiring a bilingual receptionist in-house.
Do your agents speak native-level Spanish and English?
Yes. Our bilingual agents are fluent in both English and Spanish and are trained on your scripts, brand voice and systems before they answer a single call. Supervisors monitor calls in both languages for quality.
Can you answer in Spanish 24/7, including nights and holidays?
Yes. We work 24/7/365, so your Spanish-speaking customers reach a live agent at any hour — nights, weekends and holidays included.
What can bilingual agents handle besides answering calls?
Appointment booking, order taking, message taking, call routing, customer support, lead qualification and virtual receptionist duties — all in English or Spanish, following your procedures.
How fast can a bilingual team start answering for us?
A trained bilingual team can usually be live in about two weeks, after we learn your scripts, tools and call-handling rules.
More questions? Call us at 346-277-0508 or explore our bilingual answering service and full service list.
Ready to let us represent your brand?
Talk to our team today and get a custom outsourcing plan within 24 hours.